FAQ
EVERYTHING YOU NEED TO KNOW BEFORE YOUR STAY
Where is Hostel CMYK?
Pivovarská 3, 400 01 Ústí nad Labem, in the city centre in a renovated former printing house. It is a 5-minute walk from the main railway station and a few minutes from the Elbe Cycle Route.
How does check-in work without a reception?
After booking and payment you receive an e-mail with online check-in instructions. Then you get a PIN code that opens all doors. The PIN works from 2 pm on arrival day until 10 am on departure day; a different time can be arranged, just call us.
Can I arrive late at night?
Yes, you can arrive at any time from 2 pm. Same-day bookings can be made until 9 pm.
What are check-in and check-out times?
Check-in from 2 pm, check-out by 10 am. Earlier arrival is sometimes possible, please call us.
Can I reach someone?
Yes, by phone every day from 9 am to 10 pm on +420 601 525 155, on WhatsApp at the same number, or by e-mail at info@cmyk-hostel.cz.
How do I pay?
Online when you book. We do not accept cash or cards at the hostel.
What is the cancellation policy?
Free cancellation up to 2 days before arrival; later cancellations are charged 100% of the price.
Where can I leave my bike?
In a lockable bike room, free of charge. It holds up to 20 bikes.
Where can I park?
The hostel has no car park of its own. The nearest paid car park is by the Dům kultury (House of Culture), about 100 m away, and it is free at night.
Is there a kitchen?
Yes. The dorm floor has a common room with a fully equipped kitchen, and the apartment has its own kitchen. We do not serve breakfast.
What is included in the price?
Bed linen, a towel, basic toiletries, Wi-Fi throughout the building, the bike room and the kitchen.
What are the dorms like?
Every bed has a lockable locker, a privacy curtain, a reading lamp and a socket with USB. Showers and toilets are on the same floor. One 6-bed dorm is for women only.
Can I bring my dog?
No, animals are not allowed in the hostel.
Can I smoke?
No, all indoor areas are non-smoking. Breaking this rule may end your stay without a refund.
Can I bring a visitor?
No. Only registered guests may enter the hostel.
Do you take a deposit?
In some cases we may ask for a refundable deposit of up to CZK 2,000. We will let you know before arrival and return it after you check out.
Do you accommodate groups?
Yes, we rent whole rooms to groups and issue one invoice. See our Groups page.